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TexasElectric utilityUpdated Oct 2026

Entergy Texas: your bill, outages and why you can’t switch

Entergy Texas is the only power company for much of Southeast Texas. Here’s every charge on your bill, why you can’t shop around, and who to call when storms hit.

Published 8 min readBy The Day Company Editorial Team · How we verify figures
1-800-968-8243Entergy outages
$157.65Typical 1,000 kWh bill
Short answer

A typical Entergy Texas bill is $157.65 for 1,000 kWh in October 2026, before taxes. That’s from Entergy’s own sample bill. You can’t pick a different company, because Southeast Texas isn’t part of the state’s open market. To report an outage, call 1-800-9OUTAGE (1-800-968-8243).

$157.65Typical 1,000 kWh bill, before taxes $31.75Of that is fuel
538,000Customers in 27 counties
$200 millionState grid grant, no added cost

The 5 things to know

  • You can’t switch providers. Entergy Texas is the only option in its area.
  • A 1,000 kWh bill is $157.65 before taxes, per Entergy’s October 2026 sample.
  • Fuel is about a fifth of your bill, and it resets each March and September.
  • Report outages at 1-800-968-8243, or text REG to 36778 for storm texts.
  • A $200 million state grant is hardening the grid at no added cost to you.

Built on public data from Entergy Texas’s own bill sample and releases, the Office of the Texas Governor and the Texas Legislature. Checked October 2026.

01 · Your bill, decoded

What’s on an Entergy Texas bill?

Entergy posts a sample bill for 1,000 kWh each month. In October 2026, it came to $157.65 before taxes. Here’s where that money goes.

Where a $157.65 Entergy Texas bill goes, October 2026
Base charges
$103.75
Fuel
$31.75
Add-on riders
$22.15

Base charges are the $14 customer charge plus the $89.75 energy charge. Before taxes. Bars start at zero.

Entergy Texas sample bill for 1,000 kWh, October 2026
Line on the billAmount
Customer charge$14.00
Energy charge$89.75
Fuel charge$31.75
Grid upgrades (DCRF)$10.18
Schedule CCRR$4.03
Storm repairs (SRC-2)$2.75
Transmission (TCRF)$2.34
Smart meters (AMS)$1.53
Energy efficiency (EECRF)$1.49
Other small riders$0.08 minus $0.25 in credits
Total before taxes$157.65
Taxes and city fees come on top. Your real bill also depends on how much you use. Fuel costs pass straight through, and Entergy says it makes no profit on fuel.
What’s coming: Entergy Texas says its STEP Ahead plan is meant to meet a 40% jump in power demand by 2028. It says that will likely mean higher rates. Watch your bill for rate notices.
02 · Why you can’t switch

Why can’t Entergy Texas customers pick a provider?

Most of Texas is on the ERCOT grid, where you pick a provider. Entergy Texas is on a different grid, called MISO. Texas lawmakers held off on opening the area to competition.

Most of TexasERCOT open market
  • You pick a provider
  • Plans compete on price
  • A wires company delivers power
Entergy Texas areaMISO grid, one company
  • Entergy is your only option
  • It makes, delivers and bills
  • The state sets its rates
Back in 2007, Texas lawmakers debated how to open Southeast Texas to competition. They held off, and the area still has one regulated company today. The state calls Entergy’s area “outside ERCOT.”
03 · What to do

What do you need help with?

Tap what you need. Each answer points to the right number or step.

What do you need?
Call 1-800-968-8243

That’s 1-800-9OUTAGE. You can also report it in the Entergy app or on myEntergy, and check the outage map.

Outage steps
04 · Outages

How do I report an Entergy Texas outage?

Report it to Entergy right away. Crews use reports to find where the damage is.

  1. Call 1-800-968-8243That’s 1-800-9OUTAGE. You can also report in the Entergy app or on myEntergy.
  2. Check the outage mapEntergy’s outage map shows what’s reported and repair times.
  3. Get storm textsText REG to 36778, and set alerts in your myEntergy account.
Downed line? Stay away. Report it to Entergy at 1-800-968-8243, and call police or fire.

For what to do while you wait, see our Texas power outage guide.

05 · Storm upgrades

What is Entergy Texas doing about storm outages?

Entergy Texas is spending $337 million to harden its grid. A $200 million state grant pays for most of it, at no added cost to customers.

How the $337 million breaks down
Phase I plan$137 million to harden the grid
State grant$200 million from the Texas Energy FundNo added cost to you
Power lines400+ miles made stronger
Poles and parts9,000+ structures upgraded
Where the grant work happens: parts of Chambers, Grimes, Hardin, Jefferson, Liberty, Montgomery, Orange and Walker counties. The work also protects equipment from flooding.
06 · Why bills change

Why does my Entergy Texas bill change in March and September?

The fuel part of your bill resets twice a year, in March and September. State rules set that schedule.

  1. March and SeptemberThe fixed fuel charge resets to match what fuel costs Entergy.
  2. Refunds when costs fallWhen fuel costs drop, Entergy has sent refunds and credits on bills.
  3. No profit on fuelEntergy passes fuel costs through, dollar for dollar.
Right now, fuel is about 3.2¢ per kWh. That’s $31.75 on a 1,000 kWh bill in October 2026.
07 · Help paying

How can I lower or pay my Entergy Texas bill?

You can’t shop for a cheaper plan. So the best moves are using less power and getting help early.

  1. Cut summer useCooling is the big cost here. Set the thermostat a bit higher and seal leaks.
  2. Use Entergy programsEntergy runs energy efficiency programs for homes. Ask what you qualify for.
  3. Call before you fall behindAsk about payment arangements and bill help. Have your account number ready.

Entergy’s bill help page lists its payment options. To see how your bill stacks up, read our average Texas electric bill guide.

08 · Quick answers

Entergy Texas questions, answered

How much is a typical Entergy Texas bill?

Entergy’s sample bill for October 2026 shows $157.65 for 1,000 kWh, before taxes. About $103.75 is base charges, $31.75 is fuel and about $22 is add-on riders. Your bill depends on how much power you use, plus city fees and taxes.

Can I choose a different electricity provider with Entergy Texas?

No. Entergy Texas is the only option in its area. Southeast Texas isn’t part of the state’s open market, so Power to Choose doesn’t list plans for these homes. The state sets Entergy’s rates instead, and they change only with state approval.

Why isn’t Entergy Texas part of ERCOT?

Entergy Texas is on a different grid, called MISO, which covers parts of several states. Texas lawmakers held off on opening Southeast Texas to competition in 2007. The state now calls Entergy’s area outside ERCOT, and the market there was never opened.

How do I report an Entergy Texas power outage?

Call 1-800-9OUTAGE, which is 1-800-968-8243. You can also report it in the Entergy app or on myEntergy, and check Entergy’s outage map online. If a line is down, stay away from it and call police or fire too. Each report helps crews find the damage faster.

How do I get Entergy Texas storm alerts?

Text REG to 36778 to get texts about storms and repairs. You can also set outage alerts in your myEntergy account. Sign up before storm season, and keep your phone charged. The Entergy app also shows outage updates. Texts can reach you even when your power is out.

How many customers does Entergy Texas serve?

Entergy Texas serves about 538,000 customers in 27 counties in Southeast Texas. Its customers are on the MISO grid, not ERCOT. It is part of Entergy, which serves more than 3 million customers across four states. Its area includes parts of Jefferson, Orange and Montgomery counties.

What is the fuel charge on my Entergy Texas bill?

The fuel charge covers the fuel Entergy uses to make power and power it buys from others. In October 2026, it was about 3.2 cents per kWh, or $31.75 on a 1,000 kWh bill. Entergy says it makes no profit on fuel.

Why does my Entergy Texas bill change in March and September?

State rules reset the fixed fuel charge twice a year, each March and September. If fuel costs went up, your bill rises. If they fell, it drops. When fuel costs ran low in past years, Entergy also sent refunds and credits.

What is the $200 million Texas Energy Fund grant for Entergy?

In June 2026, Texas awarded Entergy Texas about $200 million to harden its grid. It will strengthen more than 400 miles of lines and upgrade more than 9,000 structures. Entergy says the work comes at no added cost to customers.

What are the riders on my Entergy Texas bill?

Riders are short-term charges the state lets Entergy add. In October 2026, the biggest was $10.18 for grid upgrades. Others cover storm repairs, transmission, smart meters and energy efficiency. Together they added about $22 to a 1,000 kWh bill. The state must approve each one.

How do I start Entergy Texas service?

Call 1-800-ENTERGY, which is 1-800-368-3749, or sign up on myEntergy. Entergy is the only provider in its area, so there’s no plan to pick. Ask whether you need a deposit, and have your ID and new address ready. You can also start service in the Entergy app.

How can I lower my Entergy Texas bill?

Since you can’t switch, cut your use. Cooling is the biggest cost, so set your thermostat a bit higher and seal air leaks. Ask Entergy about its energy efficiency programs, and call early about payment plans if money is tight.

Will Entergy Texas rates go up?

Probably. Entergy Texas says its STEP Ahead plan is built to meet a 40% rise in power demand by 2028, and that customers will likely see rate increases. The state must approve changes first. Watch your bill and mail for rate notices.

Up nextEl Paso Electric: the other Texas utility you can’t switch fromSee what El Paso customers pay, and how its 2026 rate increase played out. Read the guide
Sources

Sources and updates

Sources (10)
Changelog · last updated October 6, 2026 · 1 update
  • October 6, 2026: Guide published with Entergy’s October 2026 sample bill, outage steps, the $337 million storm plan and the fuel schedule.

How to cite this page: The Day Company, “Entergy Texas: your bill, outages and why you can’t switch”, updated October 6, 2026, https://theday.company/tx/entergy-texas.

Entergy’s sample bill changes monthly. We show the October 2026 version. Taxes and city fees are extra. The Day Company is not tied to Entergy, and no company pays us.

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