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Corrections policy

Spot an error? Here’s how we fix it.

Updated: October 8, 2026 Covers every page on theday.company

One wrong number can cost a family real money. If you find one, tell us. Here’s exactly how.

The short version
  • Found a mistake? Email info@theday.company with the subject “Correction.” Send the page link, the exact words or number, and an official source that shows the right answer.
  • The source decides. If it shows we were wrong, we fix the page and add a dated note to that page’s changelog. If it backs us, we reply and show you the source.
  • Run a company we review or cover? Email legal@theday.company with the subject “Company dispute” (Section 4).
  • Problem with a solar company itself? Section 5 shows where to report it.

This policy covers every page on theday.company: our guides, our solar company reviews, and our solar bankruptcy guides.

How a report works

  1. You send itThe page link, the exact words, and an official source.
  2. We check the sourceWe read the official record ourselves.
  3. The source winsWrong? We fix it and date the fix. Right? We show you the source.
On this page
1 · How to report an error2 · What happens next3 · What counts as an error4 · For companies we cover5 · A problem with a company6 · Our standards

1.How to report an error

Email info@theday.company with the subject line “Correction.” Send these three things:

  1. The page link. Copy it from your browser’s address bar. Add the section name if you can.
  2. The exact words or number. Copy it just as it shows on the page.
  3. An official source. A link to the agency, utility, court, law, or company document that shows the right answer. This is the part that lets us act.

Ads and sales pages don’t count as sources. We hold our own pages to the same rule.

Report builder

Write your report here

Fill in the boxes. We’ll write the email. You send it.

Rather write it yourself? Email info@theday.company with the subject “Correction.”

2.What happens next: the source wins

We check each report against the official source. It’s the same way we check every page before it goes up.

  • If the source shows we were wrong, we fix the page. Then we add a dated line to that page’s changelog that says what changed.
  • If the source backs what we published, we’ll reply and show you the source.
  • If a fix changes a review score, we run the score again and log that, too.
  • No quiet fixes. Any fix to a fact, number, or score gets a dated line in that page’s changelog.

Where to see fixes: at the bottom of the page that was fixed, tap “Changelog.” Each fix lives on the page it changed, right next to the facts it fixed. We don’t keep one big list of past fixes.

3.What counts as an error

Not sure if it’s worth reporting? Use this quick check.

Counts as an error

  • A wrong number, date, name, or rule
  • A law, rate, or program that changed
  • A source link that’s broken, or that doesn’t say what we say it does
  • A typo that changes the meaning

Usually not an error

  • A number marked “as of” a date that has changed since. That’s a dated fact, not a mistake. Tell us anyway. We’d rather update it now.
  • Whether solar is worth it for you. The numbers can be fixed. The choice is yours.
  • A score you disagree with but can’t back with a record (Section 4)
  • A problem with a company, not with our page (Section 5)

4.For companies we review or cover

Do you run or speak for a company named on our site? That includes our solar company reviews and our solar bankruptcy guides. You can ask us to fix a fact or check a score again.

How to send it

Email legal@theday.company with the subject line “Company dispute.” Include:

  • your name, your job title, and the company you speak for;
  • the page link;
  • the exact sentence, number, or score item you dispute, and what you think it should say; and
  • the record that shows it: a court record, a license or regulator record, a public filing, or your company’s own published documents.
Email template Open in my email app

How we decide

  • The record decides, not the request. We check what you send against public records and your company’s own documents. Those are the same sources behind every point in our scores. How We Review explains the method.
  • No one can pay to change a score or remove a fact. No company pays to be listed, ranked, or scored.
  • Wrong or out of date? We fix it. We update the page, run the score again if it changes, and add a dated line to that page’s changelog.
  • Cases change. If a lawsuit, investigation, or bankruptcy case was dismissed, settled, or closed, send the court or agency record. We’ll update the page to match it.
  • Your side. If the facts are right but you’d like your response noted, send a short statement. We may add a brief, dated note with it.

Formal legal notices go to legal@theday.company, or by mail to The Day Company LLC, Attn: Legal, 100 N Howard St Ste R, Spokane, WA 99201.

5.A problem with a solar company, not our page?

We can’t settle a dispute between you and a company. These offices can look into it, and filing is free.

ForA scam or a misleading sales pitchThe Federal Trade Commission: ReportFraud.ftc.gov (opens in a new tab)
ForA broken promise or a contract problemYour state’s consumer protection office. Find yours on USA.gov (opens in a new tab)
ForA problem with a solar loanThe Consumer Financial Protection Bureau: submit a complaint (opens in a new tab)
ForYour power bill, meter, or grid hookupYour state’s utility commission. It oversees your power company.
ForInstall work, permits, or a contractor’s licenseYour state or city licensing office.
ForA solar company that went out of businessStart with our solar bankruptcy guides, written for that company’s customers.
In Illinois
In Texas

Before you file: gather your contract, emails, texts, and photos. Write down dates and names. Keep a copy of everything you send.

6.The standards behind this

Fixing errors only works if every fact has a source and a date to begin with. That’s our rule. Here’s how it works.

Editorial StandardsWhere our facts come from, and how we keep them current. How We ReviewHow we score solar companies, point by point. About The Day CompanyWho we are and how we make money.

How to cite: The Day Company LLC, “Corrections Policy,” updated October 8, 2026, https://theday.company/corrections.

Sources · 10 official sources · checked October 8, 2026
Changelog · last updated October 8, 2026 · 2 updates
  • October 8, 2026 — Now covers every page on the site, not just Illinois. New email for reports: info@theday.company. Added the report builder, a section for companies we review or cover (disputes go to legal@theday.company), a quick check of what counts as an error, and where to report a solar company nationwide, plus in Illinois and Texas. Removed the eligibility button.
  • July 17, 2026 — Page published.

Earlier versions are available on request.