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Solar bankruptcyChapter 11 · 2025Updated Oct 17, 2026

Sunnova went bankrupt. Who services your system now?

Your Sunnova system went down, but the bill didn’t stop? Your lease may say you shouldn’t pay for that downtime. Here’s who services your system now, how to ask for a credit, and what to do next.

Updated 9 min readBy The Day Company review team · How we verify figures
(888) 975-5436Kroll case line
SunStrongNow runs most accounts
Short answer

Sunnova is gone, but your lease isn’t. It filed for bankruptcy on June 8, 2025, in a Texas federal court. On July 31, 2025, the court approved selling nearly all of its business. SunStrong Management now services most Sunnova systems, including billing and repairs. Keep paying under your contract until SunStrong tells you about a change in writing.

Your Sunnova account in 60 seconds

Your contract still stands. SunStrong Management now runs most Sunnova accounts.

  1. Keep paying under your contract until SunStrong tells you about a change in writing.
  2. System down? Log the dates and ask SunStrong for a credit in writing.
  3. Case or claim questions? Call Kroll at (888) 975-5436.
Estimate your downtime credit →
71%Stock drop the day Sunnova warned it might fail
June 8, 2025Bankruptcy filing date
SunStrongServices most Sunnova accounts now
(888) 975-5436Kroll line for case questions

The 5 things to know

  • Sunnova sold its business. New owners took over in 2025.
  • SunStrong Management runs most accounts now, including billing, repairs and support.
  • Keep paying under your contract until SunStrong tells you about a change in writing.
  • Case questions? Call Sunnova’s case agent, Kroll, at (888) 975-5436.
  • The warning came first. Sunnova said it might not survive about three months before it filed.

Built on public data from Sunnova’s restructuring page, its SEC filings and the federal bankruptcy court in Texas. Checked October 13, 2026.

Latest updates (checked Oct 13, 2026)
  • 2026: SunStrong, which runs most Sunnova accounts, came under a Connecticut investigation.
  • Sep 2025: Solaris finished buying Sunnova and put SunStrong in charge of its accounts.
  • Jun 8, 2025: Sunnova filed for bankruptcy.
01 · The timeline

What happened to Sunnova?

Sunnova was a Houston solar company, founded in 2012. It sold leases, power deals and loans to homeowners. In 2025, it ran out of money and sold its business in bankruptcy.

  1. Sunnova warns it may not survive the year. Its stock falls as much as 71% that day.
  2. Sunnova files for bankruptcy in the Southern District of Texas to sell its business.
  3. The court approves selling nearly all of Sunnova to its bankruptcy lenders.
  4. The sale is done. SunStrong Management takes charge of most Sunnova systems.
  5. The court confirms Sunnova’s plan, Reuters reports.

Sunnova sold leases and loans, but other companies often did the install. If your installer failed too, see what to do when a solar installer goes bankrupt.

Next: who runs your account now →

02 · What to do

What should Sunnova customers do right now?

Find your contract type or problem below. Each answer says who handles it now.

Which sounds like you?
SunStrong likely services your account

Keep paying under your contract. SunStrong now handles billing and support for most Sunnova systems. Save every bill and letter.

Leases and PPAs
03 · Your new servicer

Who runs my Sunnova account now?

SunStrong Management, for most Sunnova systems. It took charge in September 2025, when the sale of Sunnova closed. Many former SunPower owners deal with it too.

How your Sunnova account moved
SunnovaSold its business in bankruptcy
The courtApproved the sale on July 31, 2025
New ownersSunnova’s bankruptcy lenders
SunStrongNow services your accountYour contact
What SunStrong doesFrom Sunnova’s own website
  • Runs billing and collections
  • Handles repairs and maintenance
  • Manages leases, loans and power deals
What to expectPlan ahead
  • SunStrong says it will tell you about changes directly
  • Keep every bill, letter and ticket number
  • Report problems in writing when you can
Heads up: Connecticut’s attorney general began investigating SunStrong in 2026 over owner complaints. Put service requests in writing and keep every reply. Our SunStrong guide has its contact details.
04 · Payments

Do I still have to pay my Sunnova lease, PPA or loan?

Usually, yes. The bankruptcy didn’t cancel your contract. What changed is who runs your account.

Lease or PPAThe owner company changed
  • Keep paying under your contract
  • SunStrong runs most accounts now
  • Pay only after written notice of any change
LoanYour lender may have changed
  • The sale left your loan in place
  • Your statement names the servicer
  • Call that company with questions
Watch for fake “new account” letters. Before you change where you pay, call the number on an old bill or your contract. Never pay a stranger who calls you first.

Next: the credit to ask for when your system is down →

05 · Claims

Can I file a claim in Sunnova’s bankruptcy?

Sunnova’s case agent, Kroll, runs the claims process. Start there for deadlines and your claim status.

  1. Call or look it upCall Kroll at (888) 975-5436, or use Sunnova’s case website.
  2. Check the deadlineAsk Kroll which claim dates apply to you.
  3. Fill out Form 410It’s the court’s standard claim form. Attach your contract and receipts.
Paid a deposit for a home system you never got? Federal law moves up to $3,800 of that claim ahead of most others. It puts you higher in line. It doesn’t promise a payment.
Be realistic. In most solar bankruptcies, customers are paid last, if at all. A claim protects your rights, but it may pay little.
06 · Red flags

What warning signs did Sunnova show before it failed?

Sunnova showed money trouble for more than a year before it filed.

  1. It laid off about 15% of its workers.
  2. A $3 billion federal loan guarantee was reportedly canceled.
  3. It laid off about 55% of its workforce.
  4. It filed for bankruptcy, listing more than $10 billion in assets and debts.
Sunnova’s stock fell 71% in a day after its warning. Most installers aren’t public, so check yours with our warning-sign check.

Next: three traps aimed at Sunnova owners →

07 · Repairs and scams

How do I get my Sunnova system fixed safely?

Start with SunStrong for any system it services. If you own yours outright, hire a licensed local installer. Then watch for these traps.

  1. A “Sunnova” call about your systemSunnova sold its business in 2025. Check any caller with SunStrong before you agree to anything.
  2. A “new account” letterSunStrong says it will tell you about changes itself. Check any new acount details against an old bill before you pay.
  3. Roofers who pull leased panelsLeased panels belong to the system owner. Get SunStrong’s OK in writing before anyone removes them.

The full scam list, in our main guide →

08 · Downtime credits

Can I get a credit when my Sunnova system is down?

Maybe. A Boston TV station looked at a Sunnova lease. It says customers won’t be charged when the system is offline because of Sunnova’s fault. Owners told reporters they paid for months of downtime anyway.

Estimate the credit to ask for

$300to ask for in credits

That’s $300 you may be paying for power your system never made.

How it works: your monthly payment ÷ 30 × days down. Your lease terms decide the real amount.
  1. Write down the datesNote when it stopped and every call you made.
  2. Ask in writingSend SunStrong your dates and the amount you want back.
  3. Escalate if ignoredFile a complaint with your state attorney general.
09 · Quick answers

Sunnova bankruptcy questions, answered

Is Sunnova still in business?

Not on its own. Sunnova filed for bankruptcy on June 8, 2025, and sold nearly all of its business. On July 31, 2025, the court approved the sale to its bankruptcy lenders. SunStrong Management now services most Sunnova systems, including billing and repairs.

Who took over Sunnova?

A group of Sunnova’s bankruptcy lenders bought nearly all of its business. The court approved the deal on July 31, 2025. SunStrong Management now runs most Sunnova accounts. It handles bills, repairs and help for systems already working. If you get a letter about your account, check it with a number you already trust.

Why is SunStrong on my Sunnova bill?

Because the buyers of Sunnova’s business put SunStrong Management in charge of most accounts when the sale closed in September 2025. It now handles billing, repairs and support. Our SunStrong guide lists its contact details.

Do I still have to pay my Sunnova lease or PPA?

Usually, yes. The bankruptcy didn’t cancel your contract. Keep paying under your contract until SunStrong tells you about a change in writing. Before you change where you pay, call a number from an old bill or your contract. Save every bill and letter.

Who do I call for Sunnova service now?

For most systems, call SunStrong Management. It now handles billing, repairs and support for most Sunnova accounts. For questions about the bankruptcy case or claims, call Sunnova’s case agent, Kroll, at (888) 975-5436. Write down every call, date and ticket number.

What happens to my Sunnova warranty?

Your panel and inverter makers still back their parts. For promises Sunnova made in your contract, ask SunStrong what it covers. Then check the case website for how to file a claim for anything left unpaid. Save your contract and every receipt.

Can I file a claim in Sunnova’s bankruptcy?

Start with Sunnova’s case agent, Kroll. Call (888) 975-5436 or use the case website to check deadlines and your claim status. If you paid a deposit for a home system you never got, up to $3,800 of that claim gets priority.

Why did Sunnova go bankrupt?

Sunnova said its cash and financing weren’t enough to pay its bills and run the business. In March 2025, it warned it might not survive the year. It filed for bankruptcy that June and sold its business to its lenders.

How could you tell Sunnova was in trouble?

On March 3, 2025, Sunnova warned there was substantial doubt it could keep going. Its stock fell as much as 71% that day. Barron’s said the BBB also sent an alert after hundreds of complaints. It filed about three months later.

Can I sell my house with a Sunnova lease?

Yes, but start early. Many leases let a qualified buyer take over the lease, or let you buy the system out. Ask SunStrong for the transfer steps and a written buyout quote before you list your home.

When did Sunnova file for bankruptcy?

Sunnova filed for Chapter 11 bankruptcy on June 8, 2025, in the U.S. Bankruptcy Court for the Southern District of Texas. The court approved selling its business on July 31, 2025, and confirmed its plan that November. Sunnova had warned in March 2025 that it might not survive the year.

What happened to Sunnova loans?

They still stand. SunStrong services most Sunnova accounts, including loans. Check your latest statement or letter to see who services yours now. Keep paying, and call that company with any questions. Never send money to a new account before you check it.

Can I get a credit if my Sunnova system is down?

Ask for one. A WCVB report says the Sunnova lease promises customers won’t be charged when the system is offline because of Sunnova’s fault. Write down the dates it was down, ask SunStrong for a credit in writing, and keep every reply. Our estimator above shows what to ask for.

Who removes my Sunnova panels if I need a new roof?

Ask SunStrong before any roof work starts. If you lease, the panels belong to the lease owner, so they need to approve removal and reinstall. Get the plan and any costs in writing. Don’t let a roofer remove leased panels on their own.

Who will finish my unfinished Sunnova install?

Sunnova’s own closure page says SunStrong is working with GoodLeap to finish certain installs that were in progress. Contact SunStrong with your project details. Keep paying only what your contract requires, and get every promise in writing. Ask for a finish date.

Up nextWhat to do when any solar company failsWarranties, claims and loans, step by step, for owners of every failed installer or lender. Read the guide
Keep reading

More solar bankruptcies we track

Don’t see your company? Browse all 12 failures.

Sources

Sources and updates

Sources (21)
Changelog · last updated October 17, 2026 · 4 updates
  • October 17, 2026: The Freedom Forever link now says its claim deadline passed on October 16.
  • October 13, 2026: Moved to theday.company/solar-bankruptcy/sunnova-bankruptcy; the old address forwards here. Added a quick decision box and next-step links. Recast the SunStrong section around your Sunnova account, gave the downtime estimator a yearly money line, added Sunnova-specific scam signs and answers on SunStrong billing and selling a home with a lease. The general SunStrong answers now live in our SunStrong guide.
  • October 6, 2026: Added Connecticut’s 2026 investigation of SunStrong Management.
  • October 5, 2026: Guide published with the sale of Sunnova, SunStrong’s role, payment and claim steps, and the warning signs before the filing.

How to cite this page: The Day Company, “Sunnova went bankrupt. Who services your system now?”, updated October 17, 2026, https://theday.company/solar-bankruptcy/sunnova-bankruptcy.

This guide explains public records in plain language. It is not legal advice. For your own situation, talk to a bankruptcy lawyer or legal aid. The Day Company is not tied to Sunnova, any buyer, servicer, lender or installer, and no company can pay for placement in this guide.