Pflugerville electric companies: 44 sellers, but not for every home

It depends on your street. Most Pflugerville homes get power from a company they choose, and Oncor’s wires carry it in. About one home in six sits in Austin Energy’s area instead, where the city utility sells the power and runs the wires.

Where to go next depends on your question. Is your street on Oncor or Austin Energy? Start with your ZIP. How do the two bills compare? Read the two bills. Who sells on Oncor’s side? Open the full list.

A Pflugerville mailing address doesn’t settle it. ZIP 78660 spills well past the city limits, and Austin Energy’s boundary follows its own lines, not the city’s.

So a 78660 address might be a Pflugerville home on Oncor, a Pflugerville home on Austin Energy, a home outside any city, or a home inside Austin. Each can pay for power in a different way. Here is what changes from one side of the line to the other.

ZIPs near Pflugerville where the plan list can mislead you

Power to Choose sorts plans by ZIP code, not by street. As we read its rules, one Oncor address in a ZIP is enough to show the full Oncor list to everyone in it. A list on your screen can’t prove your house is eligible. We ran the state’s lookup for every ZIP in our tool early on Oct 16, 2026.

Four ways to confirm your utility

1. Read your bill

   Look at the name at the top. A bill straight from the city utility means no choice.

2. Check your ESI ID

   Its first 7 digits name the wires company, and 1044372 is Oncor. Oncor will also find an ESI ID from your address with its online lookup.

3. Use Austin’s map

   Open the city’s Property Profile tool, expand Boundaries & Grids, and tick Austin Energy Utility Service Area. Shading at your address means Austin Energy.

4. Call the city utility

   If the tools disagree, call Austin Energy at 512‑494‑9400 with your address and ask whether it serves you.

Our utility finder explains the rest, and Austin Energy’s rates and outage steps cover the other side of the line.

Picture two neighbors who each use 1,000 kWh in a month. One shops for a plan on Oncor’s lines. The other is on Austin Energy, outside Austin’s city limits. Here is what each one pays before taxes.

Look at the middle. Outside Austin, Austin Energy’s bill lands within $2 of the middle Oncor plan at 1,000 kWh. The real difference is the spread. On Oncor’s side, the priciest simple plan costs $41 more a month than the cheapest. On Austin Energy’s side there is one price, so there is nothing to win or lose by shopping.

Why Austin Energy’s bill climbs as you use more

Austin Energy charges a higher price per kWh at higher use. Several flat per-kWh charges, plus a monthly customer charge, sit on top. Here is the October 2026 tariff.

Heavy summer months hit hardest on the Austin Energy side. A home using 2,000 kWh outside the city pays about 13.1¢ per kWh all in. The same home inside the city pays about 14.4¢. For a deeper look at the inside-city bill, read our Austin Energy guide.

This list is for homes on Oncor’s lines. Check the state’s complaint rating first. Then type your monthly use, and each seller’s simplest 12-month plan is priced at that amount, with Oncor’s delivery already counted. Austin Energy homes can’t use it.

Why isn’t the company I want in the table?

Some licensed sellers posted no plans at all for Oncor’s area on Oct 16, 2026. They include 4Change Energy and Ambit, both owned by Vistra, and XOOM Energy and Stream, both NRG brands. Town Square Energy, Tesla Electric, Shell Energy Solutions and Energywell also had none. Such a seller may still sign people up on its own site. If you are weighing 4Change or Ambit, read our 4Change Energy review or Ambit Energy review first.

The PUCT counts complaints, divides them by each seller’s customers over six months, and sorts the sellers into five groups of similar size. A 5 means the fewest complaints per customer.

• Same owner, different grades. TXU Energy, Express Energy and Veteran Energy share one parent, Vistra. TXU holds a 5 of 5, while Express and Veteran share one license and a 3.
• Shared license, shared grade. Rhythm and Energy Texas run under one license, so both show a 3 of 5.
• Fault isn’t judged. The scorecard counts a complaint against a seller even when the state doesn’t find the seller at fault.
• Grades move. This edition covers March 1 to August 31, 2026, and a newer one will replace it.
• Unrated for now: Abundance Energy, SmartEnergy and Texans Choice Power have no grade yet.

For raw counts or to file a complaint, start at Texas electricity complaints. Our own 100-point scores rest on public records, and how we score shows the formula.

Many brands on the list share an owner. The 44 sellers on Oncor’s lines hold 37 state licenses, and the companies’ own filings trace those to 27 owners or fewer.

Oncor’s 2025 annual report adds a twist. It says retail sellers owned by Vistra and by NRG supplied 25% and 21% of its operating revenue. So Vistra and NRG, the parents behind TXU and Reliant, are two of Oncor’s biggest customers, and they compete for your bill.

On Oncor’s side, a bill has two layers. Oncor’s delivery charge is the same for every seller, and the energy price on top is the part you shop. On Austin Energy’s side, one published tariff covers both.

How hot does Pflugerville get?

Pflugerville’s nearest station that records temperature is Camp Mabry in Austin, 12.7 miles away. A closer one, Round Rock 3 NE at 5.8 miles, records rain only. So we show NOAA’s 1991–2020 normals for four stations between 12.7 and 19.4 miles out.

Camp Mabry needs about 20% more cooling than Georgetown Lake. No single station speaks for Pflugerville, so read the numbers as a range. Test plans at your own summer use too, not just at 1,000 kWh. Austin Energy’s higher tiers also come into play in these months. The usual causes of a bill shock are in our high bill guide.

It depends on how much power you use. On Oct 16, 2026, Power to Choose listed one TXU plan and four Reliant plans for Oncor’s area, and their prices cross as your use grows.

Each brand wins somewhere. Reliant’s cheapest plan costs $38.50 less at 500 kWh. TXU’s plan costs $35 less at 1,000 kWh, because of a $100 credit. At 2,000 kWh Reliant is ahead again, by $32. By a straight-line estimate, the two cross near 1,500 kWh. The average Texas home used 1,110 kWh a month in 2025, per the EIA, so a summer month can swing either way.

• TXU’s price hangs on a credit. Its plan takes $100 off each billing cycle with 1,000 kWh or more, and the fact label adds $25 more from July through September. Fall short of 1,000 kWh and the credit is gone.
• Reliant’s four plans are all marked for new customers only. Power to Choose doesn’t mark TXU’s plan that way. The state doesn’t define the flag, so ask a seller whether your move or switch qualifies.
• Green share differs. Reliant lists 22% renewable energy on all four plans, and TXU lists 3%.
• Grades and owners differ. The state rates TXU 5 of 5 and Reliant 4 of 5. Our scores are 80 for TXU and 62 for Reliant. Vistra owns TXU, and NRG owns Reliant.

The answer depends on your use, how much you worry about complaints and whether you already have a seller. Each pick draws on the state’s ratings, the fact labels and our scores. No seller paid to be one of these picks.

Found a seller you like? See its plans beside everyone else’s at your address, then finish signing up in a few minutes. If your street is on Austin Energy, skip this tool, because no seller can serve you.

Curious what the delivery part of your bill pays for? Read about Oncor delivery charges. Your home may turn out to be on Austin Energy. Its rates and outage steps are different, and our Austin Energy guide covers them.

The number to dial depends on whose wires your street uses, not on who sends your bill. Most Pflugerville homes call Oncor. Austin Energy homes call Austin Energy.

Your seller can’t fix a line. Call it about bills, plans and payments, using the number on your bill or fact label. If your seller can’t fix a billing problem, you can complain to the PUCT at 1‑888‑782‑8477.

Storm prep and more outage tips are in our guide to what to do when the power goes out.

Pflugerville’s neighbors split three ways. Round Rock and Hutto sit on Oncor, like most of Pflugerville. Manor mixes in a co-op. North Austin belongs mostly to Austin Energy, even where Power to Choose lists Oncor plans.

Hutto’s city page names Oncor, at 888‑313‑6862, as its electric company and points to Power to Choose. Bluebonnet’s map puts every Hutto home in Oncor’s area, and ZIP 78634 lists 174 plans. Our home counts date from 2020, before many Hutto and Manor subdivisions went up, so read those shares as rough.

Manor is harder. Bluebonnet’s map puts 64.7% of its homes in Bluebonnet-only areas, where members can’t pick a seller, and 35.3% in areas shared with Oncor. Oncor’s tariff lists Manor among its cities, and Austin Energy’s map reaches 404 of the 10,220 homes in ZIP 78653. A shared area can hold both kinds of homes, so check your bill. Bluebonnet members report outages at 800‑949‑4414.

North Austin ZIPs are the trickiest. By our count 78728 and 78717 are about half Austin Energy, 78727 and 78759 nearly all of it, and 78753 has no plans listed at all. Power to Choose still lists Oncor plans in the first four. The ZIP table above has every number, and your bill has the last word.

A lower average bill doesn’t prove a lower price. Austin Energy’s homes used about 25% less power than the Texas average. Per kWh, EIA’s 2025 averages were 13.14¢ at Austin Energy and 15.40¢ for all Texas homes.

Next door to the north, Round Rock has its own guide: Round Rock electric companies. For the Austin side of the line, see Austin Energy rates.

About 3 in 10 Pflugerville households rent, the Census survey shows, and the median rent is $1,932 a month. Renter or buyer, your first job is to learn which utility serves the new address. Four steps get your lights on.

1. Ask which utility

   Ask the landlord or seller, or find an old bill. In Pflugerville the answer is Oncor or Austin Energy.

2. On Oncor, price plans

   Use the table above at your usage. Most plans are marked for new customers, which a mover usually is. The state doesn’t define the flag, so confirm it with the seller.

3. On Austin Energy, call

   Call 512‑494‑9400, or 888‑340‑6465 toll-free, or use coautilities.com. Phones are open weekdays 7 a.m. to 9 p.m. and Saturdays 9 a.m. to 1 p.m., Central.

4. Pick a start date

   Oncor can switch on a smart meter the same day if your seller’s order arrives by 7 p.m. Central, Monday to Saturday. Each seller sets an earlier cut-off.

Each seller sets its own same-day cut-off, and it falls before Oncor’s 7 p.m. For 12 sellers’ cut-off times, open same-day electricity. For the whole process, use our move-in steps.

Five checks before you sign

1. 1
   Read prices at 3 levels

   The fact label shows 500, 1,000 and 2,000 kWh. A plan priced low at 1,000 can cost far more per kWh at 500.

2. 2
   Spot a bill credit

   A sharp price drop at exactly 1,000 kWh means a credit is doing the work, like TXU’s $100. Miss the line in any month and that month’s bill jumps.

3. 3
   Look at the label date

   Oncor raised its delivery charge on Oct 4, 2026. A label from before then may show a price about 0.8¢ per kWh too low.

4. 4
   Find the exit fee

   Fees vary. True Power asks a flat $300, Reliant’s plans ask $95 to $295, and Rhythm, BKV and Veteran charge $20 for each month left.

5. 5
   Know your 3 days

   Switching sellers gives you 3 federal business days to cancel free after you receive the terms. A move-in has no such window.

Switching sellers later costs nothing, and Power to Choose says it takes up to seven business days without a gap in service. Our guide shows how to switch, and another covers what to do when a contract ends.

Short answers drawn from state records, utility tariffs and maps, and the sellers’ own documents.

More guides: Every Texas electricity company · Smart Meter Texas · Cheapest plans · Bill calculator · No-deposit plans · Compañías de luz baratas, en español

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