BKV Energy reviews 2026: 82/100, the state’s top rating and a C- at the BBB

BKV Energy earns 82 out of 100, which we rate “very good.” It gets full marks for complaints, fines and price. It loses points on its contract, its short time in business and its BBB grade.

90–100 Excellent80–89 Very good70–79 Good60–69 FairUnder 60 Poor

That puts BKV second among the 25 Texas companies we’ve scored, 14 points behind Champion Energy and 2 ahead of TXU Energy.

BKV Energy quick facts

Next: why the state and the BBB disagree →

They measure different things. The state’s rating compares complaints filed with the PUCT to the size of each company. The BBB’s letter grade comes from its own formula, and it carries just 5 of our 100 points.

Want to see how other companies rank by complaints? See complaints for every Texas electricity company, or our Fort Worth electric companies list, where BKV is one of nine rated 5 of 5.

Call 1-855-258-4797, which spells 1-855-BKV-4PWR, Monday to Friday from 8 a.m. to 7 p.m. Central. Paying by phone works around the clock. For an outage, call the company that owns your lines.

Power out? Call the company that owns your lines

BKV’s contact page lists the Oncor and CenterPoint numbers. In Lubbock, see our Lubbock electricity guide for who to call.

It depends on why you’re leaving. Leaving early costs $20 for each whole month left. That drops to $0 if you switch within 14 days of your end date, or if you move and show proof.

1. 1
   Switching companies

   Sign up with the new company. BKV says Texas switches go through ERCOT, the grid operator, so you don’t have to call BKV first.

2. 2
   Moving out

   Give BKV your forwarding address and proof of the move, like a new lease or closing papers. Its terms say you then won’t owe the cancel fee.

3. 3
   Just stopping service

   Send BKV’s cancellation form so it arrives 5 business days to 60 days before your stop date, or call 1-855-258-4797. The form warns your power will be shut off if no other company starts service.

Changed your mind right after signing up? Texas gives you 3 federal business days after you get the terms to cancel for free. BKV’s terms take that by phone, fax or email; give your name, address, phone, ESI ID and a note that you’re canceling.

If you don’t pick a new plan, BKV moves you to a month-to-month price it sets. In October 2026, BKV’s own published rollover price was 19.6¢ per kWh in Oncor’s area and 20.9¢ in CenterPoint’s. Daisy 12 cost 14.1¢ and 13.8¢.

BKV says it sends renewal reminders by email or text at 90, 60, 30, 15, 7 and 3 days before your end date, and that new and returning customers are offered the same rates. You can check that in 2 minutes: compare your renewal fact label with the Daisy price on Power to Choose the same day. The month-to-month plan itself has no cancel fee, so you can switch away at any time. Our guide to what to do when your contract ends has the dates to shop by.

BKV listed 5 home plans each in Dallas and Houston on Power to Choose on Oct 15, 2026, all named Daisy. At 1,000 kWh they ran from 13.0¢ to 14.3¢ per kWh, delivery included, with no bill credits.

That’s why Daisy 12 costs about the same per kWh at 500 and at 2,000 kWh: there’s no base charge and no bill credit, just one energy rate plus delivery. Many plans with low headline prices only reach them at 1,000 kWh or more, as our guide to bill-credit plans shows. BKV also sells other plan lines on its own site, like Bluebonnet, that come with its BKV Energy Plus membership. Read the fact label for the exact plan you pick.

A flat plan makes a fair benchmark. Check what else your address can get before you lock in for a year.

Very few for its size. Texans filed 7 complaints about BKV with the PUCT from March through August 2026, the window behind its 5-of-5 rating. Across the state’s 2026 fiscal year, September 2025 to August 2026, there were 22.

Compare BKV with other companies on our page of complaints for every Texas electricity company.

No. We searched the PUCT’s case files under every BKV name and found only licensing paperwork and that one dismissed complaint. None of the Texas Attorney General’s 2,300 news releases since January 2017 names BKV.

1. August 9, 2022BKV-BPP Retail applies to the PUCT for a license to sell electricity.
2. October 18, 2022The PUCT grants retail electric provider certificate 10323.
3. February 2023BKV Energy launches in Texas.
4. December 31, 2025BKV Corp. reports over 58,000 BKV Energy customers.
5. January 30, 2026BKV Corp.’s share of the power joint venture rises from 50% to 75%.
6. May 18, 2026The only formal customer complaint is dismissed, with no finding and no penalty.
7. October 18, 2027BKV reaches five years licensed, worth 2 more points on our scorecard.

How we checked: we searched the PUCT’s case files by company name, case title and filing party, under all five names the PUCT lists for BKV. The Attorney General’s site search wasn’t working, so we read every news-release listing back to January 2017 instead. A settlement with no press release wouldn’t show up that way.

BKV Energy is the retail arm of BKV Corp., a natural gas producer based in Denver, which Thailand’s Banpu mostly owns. The company doesn’t say what the letters stand for.

1. 1
   Banpu Public Company LimitedListed in Thailand · owns about 67.6% of BKV Corp., as of Feb 27, 2026
2. 2
   BKV Corp.NYSE: BKV, Denver · natural gas and gas-fired power · owns 75% of the joint venture since Jan 30, 2026
3. 3
   BKV-BPP Power LLCThe joint venture · 25% owned by Banpu Power US · owns two gas power plants, Temple I and Temple II
4. 4
   BKV-BPP Retail LLC, doing business as BKV EnergyPUCT certificate 10323 · over 58,000 customers

BKV Energy’s own pages still call it “privately held.” The retail company itself isn’t traded, but its parent, BKV Corp., has been listed on the New York Stock Exchange since its September 2024 stock offering. The retail arm owns no power plants or wires, its contract says. BKV Corp. told investors that all of its retail customers are on fixed prices, and that it relies on an energy supplier to hedge  its purchases.

One example shows why a fixed price protects you. When a new grid charge started in 2023, BKV Corp. said the PUCT kept retail companies like BKV from passing it on to existing fixed-price customers.

On Daisy 12, the fact label lists a 5% late fee, a $30 returned-payment fee, and $50 each to disconnect or reconnect for nonpayment. There’s no base charge and no minimum-usage fee.

About that 30-day trial. BKV’s 2023 launch page promised every new customer a 30-day trial. Its 2025 support pages say the “30-Day Power Pilot” is only for BKV Energy Plus members. If the trial matters to you, get it in writing before you sign.

Partly. The standard Daisy 12 plan is 29% renewable, below the 37.2% statewide average printed on its own label. Daisy Green 12 is 100% renewable for about 0.2¢ more per kWh, or about $2 a month at 1,000 kWh.

“100% renewable” works through renewable energy certificates, BKV’s terms explain. They pay renewable generators, but the power at your meter comes off the same grid as everyone else’s. BKV’s blog says it hopes to offer carbon-neutral power “one day.” Its parent’s main business is producing natural gas.

BKV edges TXU Energy 82 to 80, and both hold the state’s top complaint rating. BKV scores better on fines (20 vs. 16) and price (20 vs. 12). TXU wins on its contract (12 vs. 11), time in business (10 vs. 4) and the BBB (5 vs. 2).

Short answers from state records, BKV’s own documents and its parent’s SEC filings.

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