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TexasUtility guideRates verified Oct 1, 2026

What is CenterPoint Energy, and why is it on my electric bill?

Houston's delivery utility, explained: what it charges you, who to call when the power goes out, and what changed after Hurricane Beryl.

Published 9 min readBy The Day Company Editorial Team · How we research
713-207-2222Outage line
$70.23 / monthDelivery at 1,000 kWh
Short answer

CenterPoint Energy Houston Electric owns the poles, wires and meters across greater Houston and restores your power after outages, but it doesn't sell you electricity and you can't choose it. You buy power from a retail electric provider, which passes along CenterPoint's state-regulated delivery charges: $70.23 a month at 1,000 kWh as of October 1, 2026.

$70.23CenterPoint delivery for 1,000 kWh a month
6.5333¢per kWh, plus $4.90 a month in fixed charges
2.9 millionmetered customers in the Houston area
713-207-2222Report an outage or downed line

Built on public data from the Public Utility Commission of Texas (rates as of October 1, 2026), CenterPoint Energy's rate page and CenterPoint's February 2026 SEC filing.

01 · The basics

Why am I paying CenterPoint if I chose a different electric company?

Because two companies serve every home in Houston's competitive market. Your retail electric provider sells you electricity and sends your bill. CenterPoint delivers it over its poles and wires, and its delivery charges reach you inside your provider's bill.

How electricity reaches a Houston home
Power plantsGenerate the electricity
ERCOT gridMoves power across Texas
CenterPointDelivers it to your street and meterSet by your address
Your homeUses it, measured by the meter
Your electric provider buys the wholesale power, sends you one bill and passes CenterPoint's delivery charges through to you.
CenterPoint EnergyYour delivery utility. Set by your address.
  • Owns and maintains the poles, wires and meters
  • Restores power after outages and storms
  • Reads your meter and sends usage to your provider
  • Charges delivery rates set by state regulators
Your electric providerThe company you chose and pay.
  • Sells you electricity under the plan you picked
  • Sets your energy price and contract terms
  • Sends your bill and takes your payments
  • Starts, stops or moves your service

CenterPoint's tariff calls it a transmission and distribution utility and says retail customers must buy their electricity from a competitive retailer. You can't switch delivery utilities: the one you get depends on where you live, and the Public Utility Commission of Texas sets its rates. What you can switch is your provider and plan, which you can compare on Power to Choose.

02 · Outages

How do I report a CenterPoint outage?

Call CenterPoint, not your provider. Providers sell power but can't restore it; CenterPoint owns the lines.

Power out? Call CenterPoint.Also 800-332-7143 · Open the outage tracker and alerts
713-207-2222
Who should I call? Tap your situation.
Call CenterPoint

Call 713-207-2222 or 800-332-7143, or report it in CenterPoint's online outage center. Your provider can't restore power.

Call 713-207-2222
Keep the phone number handy. The PUCT's review of Hurricane Beryl found that CenterPoint's online outage tracker failed during the May 2024 derecho and Beryl, leaving customers without restoration information. If the map won't load in a storm, the phone line is your backup.

If someone in your home relies on powered medical equipment, ask your provider about CenterPoint's critical care and chronic condition customer designations, and keep a backup plan anyway, since no utility can promise power during a major storm. Statewide grid emergencies are different from local outages; see ERCOT explained.

03 · Your bill

What does CenterPoint charge on my bill in 2026?

As of October 1, 2026, CenterPoint's residential delivery charges are $2.11 a month for the customer charge, $2.79 for the meter and 6.5333¢ per kWh, according to the Public Utility Commission of Texas. The same rates apply whichever provider you choose.

Customer charge$2.11per month
Meter charge$2.79per month
Delivery rate6.5333¢per kWh used
Tap a line to decode itCenterPoint delivery for 1,000 kWh · October 2026
CenterPoint delivery1,000 kWh
Total delivery$70.23
Transmission (TCRF)
3.0812¢ per kWh$30.81 at 1,000 kWh44% of delivery

Pays for the high-voltage lines that bring power into the Houston area. It changes every March 1 and September 1, and nearly doubled on September 1, 2026. CenterPoint says it can't mark up or profit from this charge.

Amounts are for 1,000 kWh and add up to the PUCT's $70.23. Taxes and your provider's energy charge are extra.

See all 15 charge lines as CenterPoint lists them
CenterPoint Energy Houston Electric residential delivery charges, October 2026
ChargeWhat it pays forAmount
Base CustomerAccount and billing costs$2.11/mo
Base MeterYour meter and its usage data$2.79/mo
Base DistributionLocal poles, wires and substations2.3240¢
TCRFTransmission: the high-voltage lines that bring power to the area3.0812¢
DCRFDistribution investment since the last rate case (interim rate)0.6137¢
SRC IIIBonds for Hurricane Beryl, Hurricane Francine and Winter Storm Enzo repairs0.2848¢
EECRFState energy efficiency programs0.1576¢
TEEEFLeased emergency generators0.0742¢
SRC IIEarlier storm restoration bonds0.0636¢
RCERate case expenses0.0048¢
NDCNuclear plant decommissioning0.0013¢
IRA, RRCCurrently zero0.0000¢
ADFIT IIITax-related credit−0.0418¢
TC5 RefundRefund credit−0.0278¢
ADFIT IITax-related credit−0.0023¢
Total per kWhMatches the PUCT's October 1, 2026 figure6.5333¢

Per-kWh amounts unless marked. CenterPoint's rate page lists the three credits without minus signs; the PUCT total only adds up when they're subtracted, so we show them as credits.

How it shows up on your bill: providers either list delivery as its own line, often labeled TDU, TDSP or CenterPoint charges, or fold it into the price per kWh. CenterPoint says providers aren't required to break it out. Your plan's Electricity Facts Label says which approach your plan uses. On a pass-through plan, your bill can change even on a "fixed" rate when CenterPoint's charges change. For what drives the rest of your bill, see Texas electricity rates explained.

04 · Calculator

How much will CenterPoint delivery cost me each month?

Multiply your monthly kWh by 6.5333¢ and add $4.90. At 1,000 kWh that's $70.23. Match the slider to the usage on your bill.

$70.23a month in CenterPoint delivery charges

$4.90 in fixed charges + $65.33 for 1,000 kWh at 6.5333¢. Your provider's energy charge, taxes and fees are extra.

The PUCT publishes the same math: $37.57 at 500 kWh, $70.23 at 1,000 kWh and $135.57 at 2,000 kWh. Houston summers push many homes past 2,000 kWh, which is why delivery can top $130 in August. See why Texas electric bills run high.

05 · Rate changes

Why did my CenterPoint delivery charge go up this fall?

Two changes in one month. On September 1, 2026, the transmission charge nearly doubled, from about 1.62¢ to 3.08¢ per kWh. On September 30, an interim distribution charge took effect, rising from 0.4934¢ to 0.6137¢. Per the PUCT, delivery for 1,000 kWh went from $56.36 on July 1 to $70.23 on October 1.

Transmission and energy efficiency charges update.
Transmission charge nearly doubles, to 3.08¢ per kWh.
Interim distribution charge rises to 0.6137¢ per kWh.
Next scheduled transmission and energy efficiency updates.
Transmission (TCRF)Every March 1 and September 1. CenterPoint says it can't mark up or profit from it.
Energy efficiency (EECRF)Once a year, on March 1.
Distribution (DCRF)Up to twice a year. The September 30 rate is interim (Docket 59981) and can be refunded or surcharged.

Is a base rate increase coming? We found no new base rate case filed in 2026. CenterPoint's last one, PUCT Docket 56211, settled in January 2025. CenterPoint says the PUCT requires a rate case every four years, so for now the changes come through the separate charges above.

06 · Compare

Is CenterPoint more expensive than other Texas delivery utilities?

It sits in the middle. On the PUCT's September 1, 2026 comparison, CenterPoint delivery for 1,000 kWh cost more than Oncor's and AEP Texas's but less than TNMP's.

Delivery charges for 1,000 kWh a month, September 1, 2026
TNMP
$81.87
CenterPoint
$69.03
Oncor
$64.36
AEP Central
$61.07
AEP North
$59.93

Source: Public Utility Commission of Texas. CenterPoint rose to $70.23 on October 1, 2026, after the interim distribution change. Dallas–Fort Worth readers: see Oncor explained.

07 · After Beryl

What changed after Hurricane Beryl?

Beryl cut power to 2.2 million CenterPoint customers in July 2024. It led to a state investigation, new storm laws and a resiliency plan, and its repair costs are now a line on your bill.

2.2 millionCenterPoint customers lost power in Beryl, per the PUCT
11 daysto restore more than 2 million customers, by CenterPoint's count
$3.48/moin storm-bond charges at 1,000 kWh today
  1. Hurricane Beryl makes landfall. By CenterPoint's count, it restored power to more than 2 million customers in 11 days.
  2. A PUCT investigation finds CenterPoint's outage tracker failed and its mobile generator fleet wasn't sized for a Beryl-type storm. The commission logged more than 2,000 Beryl complaints.
  3. CenterPoint's base rate case settles (PUCT Docket 56211).
  4. Texas passes HB 144, which requires utilities to keep plans for managing and inspecting distribution poles.
  5. CenterPoint issues $401.5 million in storm restoration bonds.
  6. The PUCT approves CenterPoint's 2026–2028 system resiliency plan (Docket 57579).
  7. About $1.193 billion in bonds finance Beryl, Hurricane Francine and Winter Storm Enzo costs, repaid through the SRC III charge.
  8. Transmission and distribution charges rise, bringing delivery to $70.23 at 1,000 kWh by October 1.

What storms cost you now: the two storm restoration charges, SRC II and SRC III, total 0.3484¢ per kWh, about $3.48 a month at 1,000 kWh.

The leased generators: CenterPoint leased up to 505 MW of temporary emergency generators on leases running to 2029. After criticism, it released its 15 large units to the San Antonio area and says it won't charge customers for them going forward. In November 2025 it proposed removing the five medium units' lease costs from rates starting January 1, 2026. A small generator charge, TEEEF, remains on the rate sheet at 0.0742¢ per kWh.

08 · Natural gas

Does CenterPoint also sell natural gas, and how do I pay that bill?

Yes. In Houston, CenterPoint delivers natural gas too, and gas works differently from electricity: CenterPoint bills gas customers directly.

ElectricityPay your provider

CenterPoint's delivery charges are inside your provider's bill. Pay that bill to your provider, never to CenterPoint. Billing questions go to the number on your provider's bill.

Natural gasPay CenterPoint

CenterPoint serves gas in Greater Houston, Beaumont, East Texas and South Texas and bills those customers itself. Houston gas customer service: 713-659-2111 or 800-752-8036.

Smell gas? Leave the area first, and avoid anything that could make a spark. Then call 911 and CenterPoint at 713-659-2111 or 888-876-5786.

Outside Texas, CenterPoint now serves customers only in Indiana and Minnesota. It sold its Louisiana and Mississippi gas utilities on March 31, 2025, and completed the sale of its Ohio gas utility to National Fuel Gas on October 1, 2026.

09 · Complaints

How do I file a complaint about CenterPoint?

Start with the company that controls the problem, then go to the state if it isn't fixed.

  1. Billing, plan or priceContact your retail electric provider first. It controls your bill.
  2. Outages, meters or linesContact CenterPoint at 713-207-2222.
  3. Still not resolvedFile a complaint with the Public Utility Commission of Texas, which regulates both.
10 · Quick answers

CenterPoint Energy questions, answered

Is CenterPoint my electric company?

If you live in greater Houston, CenterPoint Energy Houston Electric is your delivery utility. It maintains the poles, wires and meters and restores outages. You buy electricity from a retail electric provider you choose, and that provider sends your bill. CenterPoint bills your provider for delivery, and your provider passes the charges to you.

Why am I paying CenterPoint?

Every electricity plan in CenterPoint's area includes delivery charges set by the Public Utility Commission of Texas. As of October 1, 2026, they are $2.11 a month for the customer charge, $2.79 for metering and 6.5333¢ per kWh. Your provider may list them separately or fold them into its price, but they're the same whichever provider you choose.

How much does CenterPoint charge for 1,000 kWh?

$70.23 a month as of October 1, 2026, according to the Public Utility Commission of Texas: $4.90 in fixed charges plus $65.33 in per-kWh charges. At 500 kWh it's $37.57, and at 2,000 kWh it's $135.57. These amounts don't include your provider's energy charge, taxes or fees.

Why did my delivery charge go up in fall 2026?

Two changes. On September 1, CenterPoint's transmission charge nearly doubled, from about 1.62¢ to 3.08¢ per kWh. On September 30, an interim distribution charge took effect, rising from 0.49¢ to 0.61¢ per kWh. The interim charge can still be refunded or surcharged when regulators issue a final order.

How do I report a CenterPoint power outage?

Call 713-207-2222 or 800-332-7143, or report it online through CenterPoint's outage center at actioncenter.centerpointenergy.com. You can also sign up for free outage alerts. If you see a downed line, stay at least 35 feet away and call 713-207-2222. Your electricity provider can't fix outages.

Can I switch away from CenterPoint?

No. Your delivery utility depends on where you live, and the Public Utility Commission of Texas regulates its rates. You can choose your retail electric provider and plan, which changes your energy price and your bill, but not who maintains your lines or restores your power.

Is CenterPoint charging me for Hurricane Beryl?

Yes. Restoration costs from Hurricane Beryl, Hurricane Francine and Winter Storm Enzo were financed with about $1.193 billion in bonds in February 2026 and are repaid through a charge called SRC III, now 0.2848¢ per kWh. With an earlier storm charge, SRC II, storm costs add about $3.48 to a 1,000 kWh month.

Is CenterPoint raising its base rates in 2026?

We found no new base rate case filed in 2026. The last one, PUCT Docket 56211, settled in January 2025. Delivery charges still change through separate charges: transmission every March and September, energy efficiency every March, and distribution up to twice a year.

Is CenterPoint more expensive than Oncor?

Yes, slightly. On the PUCT's September 1, 2026 comparison, CenterPoint delivery for 1,000 kWh was $69.03 versus $64.36 for Oncor. TNMP was highest at $81.87, and AEP Texas's two areas were about $60 to $61. CenterPoint then rose to $70.23 on October 1.

Does CenterPoint sell natural gas in Houston?

Yes. CenterPoint delivers natural gas in Houston and other Texas areas, including Beaumont, East Texas and South Texas, and bills gas customers directly. For Houston gas service, call 713-659-2111 or 800-752-8036. If you smell gas, leave the area first, then call 911 and CenterPoint at 713-659-2111 or 888-876-5786.

Does CenterPoint still serve Ohio, Louisiana or Mississippi?

No. CenterPoint sold its Louisiana and Mississippi gas utilities on March 31, 2025, and completed the sale of its Ohio gas utility to National Fuel Gas on October 1, 2026. It now serves customers in Indiana, Minnesota and Texas.

What did regulators find after Hurricane Beryl?

The Public Utility Commission of Texas reported in November 2024 that Beryl cut power to 2.2 million CenterPoint customers, that CenterPoint's outage tracker failed, and that its mobile generator fleet wasn't sized for a storm like Beryl. The commission received more than 2,000 complaints related to the storm.

Sources

Sources and updates

Sources (15)
Changelog · last updated October 2, 2026 · 1 update
  • October 2, 2026: Page published with October 1, 2026 delivery rates.

How to cite this page: The Day Company, "What is CenterPoint Energy, and why is it on my electric bill?", updated October 2, 2026, https://theday.company/texas/centerpoint-energy.

Delivery charges are CenterPoint Energy Houston Electric's residential rates as reported by the Public Utility Commission of Texas as of October 1, 2026, and listed on CenterPoint's rate page. The distribution charge is interim and can change. Your bill also includes your provider's energy charge, taxes and fees. The Day Company is not affiliated with CenterPoint Energy or any retail electric provider, and no company pays for placement in this guide.