Why am I paying CenterPoint if I chose a different electric company?
Because two companies serve every home in Houston's competitive market. Your retail electric provider sells you electricity and sends your bill. CenterPoint delivers it over its poles and wires, and its delivery charges reach you inside your provider's bill.
- Owns and maintains the poles, wires and meters
- Restores power after outages and storms
- Reads your meter and sends usage to your provider
- Charges delivery rates set by state regulators
- Sells you electricity under the plan you picked
- Sets your energy price and contract terms
- Sends your bill and takes your payments
- Starts, stops or moves your service
CenterPoint's tariff calls it a transmission and distribution utility and says retail customers must buy their electricity from a competitive retailer. You can't switch delivery utilities: the one you get depends on where you live, and the Public Utility Commission of Texas sets its rates. What you can switch is your provider and plan, which you can compare on Power to Choose.
How do I report a CenterPoint outage?
Call CenterPoint, not your provider. Providers sell power but can't restore it; CenterPoint owns the lines.
Call 713-207-2222 or 800-332-7143, or report it in CenterPoint's online outage center. Your provider can't restore power.
Call 713-207-2222Stay at least 35 feet away from a downed line and keep others back. Then call CenterPoint at 713-207-2222.
Call 713-207-2222Your provider sends your bill and handles billing questions, including the CenterPoint charges on it. If it doesn't fix the problem, you can file a complaint with the state.
How to file a complaintYou start, stop or move service by enrolling with a retail electric provider. The provider sends the request, and CenterPoint handles the work at the meter.
How to compare providersCenterPoint owns and reads your meter. To get an extra meter reading or a meter test, ask your provider to request it; delivery-utility fees can apply.
Get everyone out of the area first, and avoid anything that could make a spark. Then call 911 and CenterPoint at 713-659-2111 or 888-876-5786.
Call 713-659-2111If someone in your home relies on powered medical equipment, ask your provider about CenterPoint's critical care and chronic condition customer designations, and keep a backup plan anyway, since no utility can promise power during a major storm. Statewide grid emergencies are different from local outages; see ERCOT explained.
What does CenterPoint charge on my bill in 2026?
As of October 1, 2026, CenterPoint's residential delivery charges are $2.11 a month for the customer charge, $2.79 for the meter and 6.5333¢ per kWh, according to the Public Utility Commission of Texas. The same rates apply whichever provider you choose.
A $2.11 customer charge plus a $2.79 meter charge. CenterPoint says the meter charge covers gathering your usage data from the meter. Neither changes with how much you use.
Pays for the high-voltage lines that bring power into the Houston area. It changes every March 1 and September 1, and nearly doubled on September 1, 2026. CenterPoint says it can't mark up or profit from this charge.
CenterPoint's base rate for neighborhood poles, wires and substations, set in its last rate case (PUCT Docket 56211, settled in January 2025).
Recovers distribution investment CenterPoint has made since its last rate case. This interim rate took effect September 30, 2026, pending PUCT Docket 59981, so it can still be refunded or surcharged.
Repays storm-restoration bonds. SRC III (0.2848¢) covers Hurricane Beryl, Hurricane Francine and Winter Storm Enzo; SRC II (0.0636¢) is an earlier storm charge.
Funds state-required energy efficiency programs. It updates once a year, on March 1.
Leased emergency generators (TEEEF, 0.0742¢), rate case expenses (RCE, 0.0048¢) and nuclear plant decommissioning (NDC, 0.0013¢).
Two tax-related credits (ADFIT II and ADFIT III) and a refund credit (TC5) lower the total. CenterPoint's rate page lists them without minus signs, but the PUCT total only adds up when they're subtracted.
Amounts are for 1,000 kWh and add up to the PUCT's $70.23. Taxes and your provider's energy charge are extra.
See all 15 charge lines as CenterPoint lists them
| Charge | What it pays for | Amount |
|---|---|---|
| Base Customer | Account and billing costs | $2.11/mo |
| Base Meter | Your meter and its usage data | $2.79/mo |
| Base Distribution | Local poles, wires and substations | 2.3240¢ |
| TCRF | Transmission: the high-voltage lines that bring power to the area | 3.0812¢ |
| DCRF | Distribution investment since the last rate case (interim rate) | 0.6137¢ |
| SRC III | Bonds for Hurricane Beryl, Hurricane Francine and Winter Storm Enzo repairs | 0.2848¢ |
| EECRF | State energy efficiency programs | 0.1576¢ |
| TEEEF | Leased emergency generators | 0.0742¢ |
| SRC II | Earlier storm restoration bonds | 0.0636¢ |
| RCE | Rate case expenses | 0.0048¢ |
| NDC | Nuclear plant decommissioning | 0.0013¢ |
| IRA, RRC | Currently zero | 0.0000¢ |
| ADFIT III | Tax-related credit | −0.0418¢ |
| TC5 Refund | Refund credit | −0.0278¢ |
| ADFIT II | Tax-related credit | −0.0023¢ |
| Total per kWh | Matches the PUCT's October 1, 2026 figure | 6.5333¢ |
Per-kWh amounts unless marked. CenterPoint's rate page lists the three credits without minus signs; the PUCT total only adds up when they're subtracted, so we show them as credits.
How it shows up on your bill: providers either list delivery as its own line, often labeled TDU, TDSP or CenterPoint charges, or fold it into the price per kWh. CenterPoint says providers aren't required to break it out. Your plan's Electricity Facts Label says which approach your plan uses. On a pass-through plan, your bill can change even on a "fixed" rate when CenterPoint's charges change. For what drives the rest of your bill, see Texas electricity rates explained.
How much will CenterPoint delivery cost me each month?
Multiply your monthly kWh by 6.5333¢ and add $4.90. At 1,000 kWh that's $70.23. Match the slider to the usage on your bill.
$4.90 in fixed charges + $65.33 for 1,000 kWh at 6.5333¢. Your provider's energy charge, taxes and fees are extra.
The PUCT publishes the same math: $37.57 at 500 kWh, $70.23 at 1,000 kWh and $135.57 at 2,000 kWh. Houston summers push many homes past 2,000 kWh, which is why delivery can top $130 in August. See why Texas electric bills run high.
Why did my CenterPoint delivery charge go up this fall?
Two changes in one month. On September 1, 2026, the transmission charge nearly doubled, from about 1.62¢ to 3.08¢ per kWh. On September 30, an interim distribution charge took effect, rising from 0.4934¢ to 0.6137¢. Per the PUCT, delivery for 1,000 kWh went from $56.36 on July 1 to $70.23 on October 1.
Is a base rate increase coming? We found no new base rate case filed in 2026. CenterPoint's last one, PUCT Docket 56211, settled in January 2025. CenterPoint says the PUCT requires a rate case every four years, so for now the changes come through the separate charges above.
Is CenterPoint more expensive than other Texas delivery utilities?
It sits in the middle. On the PUCT's September 1, 2026 comparison, CenterPoint delivery for 1,000 kWh cost more than Oncor's and AEP Texas's but less than TNMP's.
Source: Public Utility Commission of Texas. CenterPoint rose to $70.23 on October 1, 2026, after the interim distribution change. Dallas–Fort Worth readers: see Oncor explained.
What changed after Hurricane Beryl?
Beryl cut power to 2.2 million CenterPoint customers in July 2024. It led to a state investigation, new storm laws and a resiliency plan, and its repair costs are now a line on your bill.
- Hurricane Beryl makes landfall. By CenterPoint's count, it restored power to more than 2 million customers in 11 days.
- A PUCT investigation finds CenterPoint's outage tracker failed and its mobile generator fleet wasn't sized for a Beryl-type storm. The commission logged more than 2,000 Beryl complaints.
- CenterPoint's base rate case settles (PUCT Docket 56211).
- Texas passes HB 144, which requires utilities to keep plans for managing and inspecting distribution poles.
- CenterPoint issues $401.5 million in storm restoration bonds.
- The PUCT approves CenterPoint's 2026–2028 system resiliency plan (Docket 57579).
- About $1.193 billion in bonds finance Beryl, Hurricane Francine and Winter Storm Enzo costs, repaid through the SRC III charge.
- Transmission and distribution charges rise, bringing delivery to $70.23 at 1,000 kWh by October 1.
What storms cost you now: the two storm restoration charges, SRC II and SRC III, total 0.3484¢ per kWh, about $3.48 a month at 1,000 kWh.
The leased generators: CenterPoint leased up to 505 MW of temporary emergency generators on leases running to 2029. After criticism, it released its 15 large units to the San Antonio area and says it won't charge customers for them going forward. In November 2025 it proposed removing the five medium units' lease costs from rates starting January 1, 2026. A small generator charge, TEEEF, remains on the rate sheet at 0.0742¢ per kWh.
Does CenterPoint also sell natural gas, and how do I pay that bill?
Yes. In Houston, CenterPoint delivers natural gas too, and gas works differently from electricity: CenterPoint bills gas customers directly.
CenterPoint's delivery charges are inside your provider's bill. Pay that bill to your provider, never to CenterPoint. Billing questions go to the number on your provider's bill.
CenterPoint serves gas in Greater Houston, Beaumont, East Texas and South Texas and bills those customers itself. Houston gas customer service: 713-659-2111 or 800-752-8036.
Outside Texas, CenterPoint now serves customers only in Indiana and Minnesota. It sold its Louisiana and Mississippi gas utilities on March 31, 2025, and completed the sale of its Ohio gas utility to National Fuel Gas on October 1, 2026.
How do I file a complaint about CenterPoint?
Start with the company that controls the problem, then go to the state if it isn't fixed.
- Billing, plan or priceContact your retail electric provider first. It controls your bill.
- Outages, meters or linesContact CenterPoint at 713-207-2222.
- Still not resolvedFile a complaint with the Public Utility Commission of Texas, which regulates both.
CenterPoint Energy questions, answered
Is CenterPoint my electric company?
If you live in greater Houston, CenterPoint Energy Houston Electric is your delivery utility. It maintains the poles, wires and meters and restores outages. You buy electricity from a retail electric provider you choose, and that provider sends your bill. CenterPoint bills your provider for delivery, and your provider passes the charges to you.
Why am I paying CenterPoint?
Every electricity plan in CenterPoint's area includes delivery charges set by the Public Utility Commission of Texas. As of October 1, 2026, they are $2.11 a month for the customer charge, $2.79 for metering and 6.5333¢ per kWh. Your provider may list them separately or fold them into its price, but they're the same whichever provider you choose.
How much does CenterPoint charge for 1,000 kWh?
$70.23 a month as of October 1, 2026, according to the Public Utility Commission of Texas: $4.90 in fixed charges plus $65.33 in per-kWh charges. At 500 kWh it's $37.57, and at 2,000 kWh it's $135.57. These amounts don't include your provider's energy charge, taxes or fees.
Why did my delivery charge go up in fall 2026?
Two changes. On September 1, CenterPoint's transmission charge nearly doubled, from about 1.62¢ to 3.08¢ per kWh. On September 30, an interim distribution charge took effect, rising from 0.49¢ to 0.61¢ per kWh. The interim charge can still be refunded or surcharged when regulators issue a final order.
How do I report a CenterPoint power outage?
Call 713-207-2222 or 800-332-7143, or report it online through CenterPoint's outage center at actioncenter.centerpointenergy.com. You can also sign up for free outage alerts. If you see a downed line, stay at least 35 feet away and call 713-207-2222. Your electricity provider can't fix outages.
Can I switch away from CenterPoint?
No. Your delivery utility depends on where you live, and the Public Utility Commission of Texas regulates its rates. You can choose your retail electric provider and plan, which changes your energy price and your bill, but not who maintains your lines or restores your power.
Is CenterPoint charging me for Hurricane Beryl?
Yes. Restoration costs from Hurricane Beryl, Hurricane Francine and Winter Storm Enzo were financed with about $1.193 billion in bonds in February 2026 and are repaid through a charge called SRC III, now 0.2848¢ per kWh. With an earlier storm charge, SRC II, storm costs add about $3.48 to a 1,000 kWh month.
Is CenterPoint raising its base rates in 2026?
We found no new base rate case filed in 2026. The last one, PUCT Docket 56211, settled in January 2025. Delivery charges still change through separate charges: transmission every March and September, energy efficiency every March, and distribution up to twice a year.
Is CenterPoint more expensive than Oncor?
Yes, slightly. On the PUCT's September 1, 2026 comparison, CenterPoint delivery for 1,000 kWh was $69.03 versus $64.36 for Oncor. TNMP was highest at $81.87, and AEP Texas's two areas were about $60 to $61. CenterPoint then rose to $70.23 on October 1.
Does CenterPoint sell natural gas in Houston?
Yes. CenterPoint delivers natural gas in Houston and other Texas areas, including Beaumont, East Texas and South Texas, and bills gas customers directly. For Houston gas service, call 713-659-2111 or 800-752-8036. If you smell gas, leave the area first, then call 911 and CenterPoint at 713-659-2111 or 888-876-5786.
Does CenterPoint still serve Ohio, Louisiana or Mississippi?
No. CenterPoint sold its Louisiana and Mississippi gas utilities on March 31, 2025, and completed the sale of its Ohio gas utility to National Fuel Gas on October 1, 2026. It now serves customers in Indiana, Minnesota and Texas.
What did regulators find after Hurricane Beryl?
The Public Utility Commission of Texas reported in November 2024 that Beryl cut power to 2.2 million CenterPoint customers, that CenterPoint's outage tracker failed, and that its mobile generator fleet wasn't sized for a storm like Beryl. The commission received more than 2,000 complaints related to the storm.
Sources and updates
Sources (15)
- Public Utility Commission of Texas, Transmission and Distribution Utility Rates: residential charges and average bills as of October 1, 2026; utility comparison as of September 1, 2026.
- CenterPoint Energy, Houston Electric rates: residential charge lines, read October 2026.
- CenterPoint Energy, 2026 market notices: DCRF effective September 1, 2026 ($0.004934/kWh) and interim DCRF effective September 30, 2026 ($0.006137/kWh, Docket 59981).
- CenterPoint Energy, Tariff for Retail Delivery Service.
- CenterPoint Energy, Understanding CenterPoint Energy charges (bill explainer).
- CenterPoint Energy Houston Electric, prospectus supplement, February 24, 2026: customer count and storm bonds.
- PUCT, Hurricane Beryl investigation report (Project 56822), November 2024.
- CenterPoint Energy, Beryl cost filing statement: restoration figures.
- PUCT Docket 56211, rate case settlement, January 2025.
- PUCT Docket 57579, resiliency plan final order.
- PUCT, TCRF update schedule (March 1 and September 1).
- CenterPoint Energy, 2025 annual report (Form 10-K): leased generators.
- CenterPoint Energy, Ohio gas sale announcement, October 1, 2026.
- Texas Legislative Reference Library, HB 144 (2025).
- CenterPoint Energy, contact, safety and outage center pages: phone numbers and outage tools.
Changelog · last updated October 2, 2026 · 1 update
- October 2, 2026: Page published with October 1, 2026 delivery rates.
How to cite this page: The Day Company, "What is CenterPoint Energy, and why is it on my electric bill?", updated October 2, 2026, https://theday.company/texas/centerpoint-energy.
Delivery charges are CenterPoint Energy Houston Electric's residential rates as reported by the Public Utility Commission of Texas as of October 1, 2026, and listed on CenterPoint's rate page. The distribution charge is interim and can change. Your bill also includes your provider's energy charge, taxes and fees. The Day Company is not affiliated with CenterPoint Energy or any retail electric provider, and no company pays for placement in this guide.