NRG Home in Ohio: the company, its rates and how it checks out

NRG Home gets a checklist rather than a number. A score needs complaint counts, and Ohio does not release them seller by seller. So five rules are marked below, each with a link and a read date. How we check explains each rule.

The state's chart lists the seller as NRG Home. Its Ohio terms give the full legal name as Reliant Energy Northeast LLC, doing business as NRG Home. A PUCO release of March 2021 adds the names NRG Business and NRG Retail Solutions for the same company. A review of Reliant Energy from another state may not describe this company, so match the legal name first.

Ask NRG Home for a price at your address, or take one from the chart. Put it in the tool with your use for a month. The tool sets it beside your utility's default price and shows the gap in dollars. NRG Home's cash back is not in the result, so subtract it yourself.

1. 1
   Choose your utility.

   Its name is printed on your bill.

2. 2
   Enter the NRG Home rate.

   Use cents per kWh, such as 10.8.

3. 3
   Enter any monthly fee.

   Use 0 if the quote has none.

4. 4
   Enter a month of kWh.

   Read it from the usage box on your bill.

The result covers the supply part only. What you type stays in your browser.

NRG Home lists two fixed plans in each area, one 6 months long and one 12 months long, with no cancel fee. The table shows its lowest price next to each utility's price to compare. Prices are cents per kWh, power only.

Prices refreshed Oct. 24, 2026

The 12-month plans cost more per kWh in every area. A short plan keeps the price low now, and it brings the end date round sooner.

The terms say NRG Home will send a written notice before the fixed period ends, with your renewal and pricing options. If you do not cancel, the service continues on the terms in the notice. A renewal to a fixed price will not be longer than your first term. A renewal to a variable price runs month to month, and NRG Home sets it by its own formula. The terms say it will not raise that price by more than 30% from the month before.

1. Sign upNote the end date, the price and the term. Keep the welcome letter.
2. Before the endWatch for the written notice. It states the new price.
3. Weigh itSet the new price beside your utility's default in the tool above.
4. ChooseShop for another plan, return to the default or let it continue.

Your own contract is what counts. Ask for it in writing before you agree.

The PUCO's list of supplier enforcement actions has one entry for NRG. On March 24, 2021 the PUCO approved a settlement under which Reliant Energy Northeast LLC paid a $100,000 civil forfeiture. The PUCO's release says its investigation alleged violations of rules on marketing, soliciting and billing, including enrolling new customers without their consent (case 20-1758-GE-UNC). That is more than five years before our read date. We found no later order.