Skip to content
Solar shutdownNot a bankruptcyUpdated Oct 17, 2026

ADT Solar shut down. Does ADT still cover your system?

ADT promised 25 years of coverage, then left solar. If your system acts up, you need to know who still has to fix it, and how to push when ADT drags its feet. Here’s the plan.

Updated 9 min readBy The Day Company review team · How we verify figures
25 yearsInstall warranty ADT said it would keep No answer?How to push for help
Short answer

ADT left solar, but its promises didn’t vanish. ADT’s board approved leaving home solar on January 19, 2024. It was not a bankruptcy. ADT told CNET it would keep its 25-year workmanship warranty and 25-year power production guarantee. Equipment makers still cover their parts. Because ADT is still in business, you can hold it to that promise.

What do you need right now?
What do I do?Pick your situationWhat ADT promisedYour warrantiesGet ADT to actStep by stepYour loanWho you pay
Hold ADT to its word

ADT is still in business, and it said its 25-year warranties stay in place.

  1. Send ADT a dated, written claim that quotes the 25-year promise.
  2. Attach photos and your power data, and ask for a reply in 30 days.
  3. No fix? File a complaint with your state attorney general.
Copy our claim letter →
Jan 19, 2024ADT’s board approves leaving solar
25 yearsInstall warranty ADT said it would keep 25 yearsPower guarantee ADT said it would keep
Still openADT itself is still in business

The 5 things to know

  • ADT Solar closed, but ADT is still open. It was not a bankruptcy.
  • ADT said it would keep its solar warranties, including the 25-year install warranty.
  • Equipment makers still cover their parts, like panels and inverters.
  • Put every request in writing and keep a dated record.
  • No answer? Push up the chain, then tell your state attorney general.

Built on public data from ADT’s SEC filings, ADT’s statement to CNET and trade reporting. Checked October 13, 2026.

Latest updates (checked Oct 13, 2026)
  • Jan 19, 2024: ADT’s board approved leaving home solar.
  • Nov 2023: ADT said it would close 22 of its 38 solar branches.
01 · The timeline

What happened to ADT Solar?

ADT is a home security company. It also sold home solar under the ADT Solar name. Many owners first signed with Sunpro Solar, which became ADT Solar. Then ADT pulled out of solar.

  1. ADT closes most of its solar branches.
  2. ADT’s board approves leaving home solar for good.
  3. ADT tells CNET it will keep its solar warranties and power guarantee.
  4. Some owners report trouble reaching anyone for service, local news finds.

ADT is still in business, selling security systems. That’s the key fact for owners: unlike a bankrupt installer, ADT can still be asked to keep its word. If your installer went bankrupt instead, see what to do when a solar company goes under.

Next: exactly what ADT said it would keep →

02 · What to do

What should ADT Solar owners do right now?

Pick what’s going on. Each answer starts with the right company to ask.

Which sounds like you?
Start with the maker and ADT

The part maker’s warranty covers the part. ADT said it would keep its install warranty for the labor. Ask both, in writing.

What ADT promised
03 · What ADT promised

Does ADT still honor ADT Solar warranties?

ADT says yes. After it left solar, ADT told CNET its promises in your contract would stay in place.

What ADT said it would keepFrom ADT’s statement to CNET
  • The 25-year limited workmanship warranty
  • The 25-year power production guarantee
  • Maker warranties on panels, inverters, racking and mounts
What you need to claim itGather this first
  • Your contract and warranty papers
  • Dated photos of the problem
  • Your power data, if output is low
Why this matters: ADT is still in business. That gives you something most owners of failed solar companies don’t have: a company you can hold to its word.

Next: a claim letter you can copy →

04 · Get ADT to act

How do I get ADT to honor my solar warranty?

Owners have reported long waits. These three steps build a record that’s hard to ignore.

  1. Write it downSend ADT a dated letter or email. Name the problem and quote its 25-year warranty promise. Attach photos.
  2. Set a deadlineAsk for a reply by a set date, like 30 days. Save a copy of every message, sent and received.
  3. EscalateNo fix? Tell your state attorney general. Include your letters and ADT’s public promise.
Your claim letter, ready to copy
Subject: Warranty claim under my ADT Solar contract

To ADT,

I am an ADT Solar customer. My system was installed on [install date] at [your address]. My contract or account number is [number].

The problem: [what is wrong, for example a roof leak under the panels, or output far below the production guarantee]. It started on [date]. Photos are attached.

In January 2024, ADT told CNET that its 25-year limited workmanship warranty and 25-year power production guarantee would stay in place after it left the solar business. Please honor them.

Please tell me in writing by [date 30 days from today] when and how you will fix this.

[Your name]
[Phone and email]

Fill in the yellow parts. Send it by email and by certified mail to the warranty contact in your contract, and keep the receipt.

Don’t let a stranger “handle” your claim for a fee. You can file it yourself. If you need help, try legal aid or a consumer lawyer.
05 · Your loan

Do I still have to pay my ADT Solar loan?

Usually, yes. A lender, not ADT, holds your loan, and ADT leaving solar didn’t cancel it.

Your loanStill yours to pay
  • ADT leaving solar didn’t cancel it
  • The lender, not ADT, sends your bill
  • Ask the lender before you change a payment
Your equipmentBacked by the makers
  • Panels, inverters and bateries carry maker warranties
  • Brand names are on your contract and the parts
  • A licensed installer can file a claim for you

Next: who fixes what now, and the calls to ignore →

06 · Red flags

What warning signs did ADT Solar show before it shut down?

ADT Solar pulled back in public before it shut down.

  1. ADT bought Sunpro Solar and renamed it ADT Solar.
  2. ADT said it would close 22 of its 38 solar branches.
  3. ADT’s board approved leaving home solar.
Is your new installer closing branches? That was ADT’s first public sign. Our warning-sign check takes a minute.
07 · Repairs and scams

How do I get my ADT solar system fixed safely?

Ask ADT first for anything tied to the install, like leaks, wiring or low output. For a failed part, go to its maker. Then watch for these three traps.

Anything else needs a licensed installer. Get its price in writing, and use our checklist for picking one.

  1. “ADT sent us”A caller says ADT hired them to service your system. Call ADT yourself before anyone climbs on your roof.
  2. A paid “warranty transfer”ADT said its 25-year warranties stay in place. You don’t need to buy a new plan to keep them.
  3. Signing away your claimRead any release before you sign it. Some end your right to make future warranty claims.

The full list of scam signs →

Check your inverter brand. It’s on the box near your meter or in your contract. If it says Enphase, ask Enphase for a certified installer near you. Any licensed installer can work on most other brands.
08 · Quick answers

ADT Solar questions, answered

Is ADT Solar still in business?

No. ADT’s board approved leaving home solar on January 19, 2024, and ADT Solar closed. But ADT itself is still in business, selling security systems. ADT told CNET it would keep its solar warranties, so owners can still ask ADT for help.

Did ADT Solar go bankrupt?

No. ADT Solar shut down, but it was not a bankruptcy. ADT chose to leave the home solar business and stayed open. That matters, because a company that still exists can still be held to the promises in your contract.

Does ADT still honor ADT Solar warranties?

ADT says it does. It told CNET its 25-year limited workmanship warranty and 25-year power production guarantee would stay in place. It also said maker warranties on panels, inverters, racking and mounts are unchanged. Put every claim in writing. Keep a copy of every request and reply.

What warranties did ADT Solar offer?

ADT Solar contracts included a 25-year limited workmanship warranty and a 25-year power production guarantee, according to ADT’s statement to CNET. Equipment makers also back their own parts, like panels and inverters. Check your contract for the exact terms. Keep your contract somewhere safe, since you’ll need it for any claim.

Who fixes my ADT solar panels now?

Start with a written claim to ADT for install problems. A failed part may fall under its maker’s warranty. If you hire a licensed installer, check their record first and get a written quote. Save every quote and receipt.

What if ADT won’t answer my warranty claim?

Send a dated letter or email that quotes ADT’s 25-year warranty promise, and set a reply date. Keep copies of everything. If ADT still doesn’t act, file a complaint with your state attorney general and include your records. Legal aid or a consumer lawyer can help if you’re stuck.

Is Sunpro Solar the same as ADT Solar?

Many owners first signed with Sunpro Solar, which later became ADT Solar. So if your contract says Sunpro, your system likely falls under ADT’s solar warranty promises. Check your paperwork for the company name and warranty terms. Keep that paperwork with your warranty and loan papers.

Do I still have to pay my ADT Solar loan?

Usually, yes. A lender holds your loan, and ADT leaving solar didn’t cancel it. Pay as usual, and bring questions to the lender. Check any new company that contacts you before you change where you pay. Late payments still count against your credit, even though ADT left solar.

What is the ADT power production guarantee?

It’s a promise that your system will make a certain amount of power. ADT said its 25-year power production guarantee would stay in place. If your output falls short, gather your power data and contract, then file a claim in writing.

Why did ADT leave the solar business?

ADT said its solar business faced problems, including operating trouble and a tough market. Its security business was doing well. So in January 2024, its board approved leaving home solar for good. ADT said it would keep its solar warranties after it left.

How do I file a complaint about ADT Solar?

First, send ADT a written claim and keep copies. If it doesn’t act, file a complaint with your state attorney general. You can find your attorney general through the National Association of Attorneys General. Include your contract, letters and photos.

Were there signs ADT Solar would close?

Yes. ADT closed most of its solar branches in the fall of 2023. A few months later, in January 2024, its board approved leaving home solar for good. Branch closings and layoffs are common early warning signs. If your installer starts closing offices, save your papers right away.

How long does ADT have to honor my solar warranty?

Up to 25 years, by ADT’s own account. ADT told CNET its 25-year limited workmanship warranty and 25-year power production guarantee stay in place. Count from the install date in your contract, and check it for the exact terms and any limits.

My roof leaks near my ADT panels. What do I do?

Take photos and protect the inside of your home first. Then send ADT a written claim under its workmanship warranty. Get a roofer’s written opinion on the cause. If ADT won’t respond, file a complaint with your state attorney general and keep copies of everything.

Up nextWhen the installer goes bankrupt insteadClaims, warranties and loans when a solar company closes for good, not just leaves solar. Read the guide
Keep reading

Solar companies that failed or quit

My solar company went bankruptIf your installer went bankrupt instead. SunPower bankruptcyWho covers old SunPower systems. Sunnova bankruptcyWho services Sunnova accounts now. Freedom Forever bankruptcyClaim deadline passed Oct 16, 2026. PosiGen bankruptcyHelp for PosiGen lease customers. Mosaic bankruptcyWho services Mosaic loans now. Sunlight FinancialWhat changed for Sunlight loans. Titan Solar bankruptcyAfter Titan’s Chapter 7.

Company not listed? Check all 12 we track.

Sources

Sources and updates

Sources (13)
Changelog · last updated October 17, 2026 · 3 updates
  • October 17, 2026: The Freedom Forever link now says its claim deadline passed on October 16.
  • October 13, 2026: Moved to theday.company/solar-bankruptcy/adt-solar-shutdown; the old address forwards here. Added a quick decision box and next-step links. Added a warranty claim letter you can copy, ADT-specific scam signs and an answer on how long ADT’s warranties last, and removed a second answer about Sunpro that repeated the first.
  • October 5, 2026: Guide published with ADT’s exit timeline, its warranty promise, steps to get ADT to act, and warning signs.

How to cite this page: The Day Company, “ADT Solar shut down. Does ADT still cover your system?”, updated October 17, 2026, https://theday.company/solar-bankruptcy/adt-solar-shutdown.

This guide explains public records in plain language. It is not legal advice. For your own situation, talk to a bankruptcy lawyer or legal aid. The Day Company is not tied to ADT Solar, any buyer, servicer, lender or installer, and no company can pay for placement in this guide.

How we verify figuresReport an errorAll solar bankruptcy guidesBack to top