Cancellation fees as high as $6,000
In Soligo’s BBB complaints, customers disputed cancellation fees of these amounts:
- $2,500
- $3,500
- $4,000
- $6,000
One customer said they were billed a cancellation fee for a project they never agreed to. Soligo replied that the fee is valid under the signed contract. Its replies often point to the contract and say its sales reps are contractors.
Money disputes came up in 9 of its 20 complaints, and broken sales promises in 9 more. One customer was told they would pay almost nothing to the power company, then saw their costs go up. Soligo says the system works as designed. Before you sign, find the cancellation section and the fee amount.
Signed at home? Check if you can cancel in 3 days
A federal rule called the Cooling-Off Rule lets you cancel many sales made at your home within 3 business days.
Signed at your kitchen table? You may have 3 days to cancel
A federal rule gives you time to cancel some sales made at your home. Answer two questions to see if it may apply.
General information about the FTC’s Cooling-Off Rule, not legal advice. Read the rule at the FTC’s site and check your contract.
Door-to-door reps, even past no-soliciting signs
Several complaints say Soligo reps kept knocking at homes with no-soliciting signs.
Door-to-door conduct made up most of the “other” complaints, 8 in all. Slow replies were the most common problem overall, in 12 of 20. One customer waited over two months for a final inspection and permission to turn the system on.
Soligo answered all 20 complaints, and 4 were marked resolved. With no pattern flag from the BBB, these complaints cost no points. Still, you can always ask a rep to leave and come back with written prices.
How Soligo scores 60
Soligo earned full marks for its legal record, its own crews and its BBB grade. Missing paperwork cost it the most.
Soligo missed 40 points. Contract terms cost 21, because we found no written warranty of any kind. No posted prices or loan fees took another 11. It lost 6 more for having no certified installer. Being a younger company cost 2.
The same formula scores every company, from public records only. Soligo has no business ties to us. Ads play no part in scoring.
Its warranty is not on its website
We found no warranty page. Soligo’s terms say warranty and financing promises come in separate signed documents.
That means the only place to see your warranty is the paperwork you sign. Its terms also say the prices and savings shown on its site are estimates. Ask for the warranty, in writing, before you sign anything.
Who is Soligo?
Soligo is the business name of PJWD Energy LLC, a Florida company formed in November 2020.
Florida’s business registry shows the company as active. It lapsed for a time and was reinstated in April 2023. Soligo says it is Florida’s top home solar installer and ranks high on a 2026 trade list. We could not confirm that claim.
Its site lists four Florida license numbers without saying what each one is. Check them on the state’s license search before you sign. Soligo also sells batteries, EV chargers, roofing and HVAC.
It is realy worth reading the whole contract twice before you sign.
We checked all four on Florida’s license site in October 2026. All were current and active through August 31, 2028: general and electrical contractor licenses held by PJWD Energy LLC, a roofing license held by Soligo LLC and an air conditioning license held by Soligo Air LLC.
Soligo questions, answered
Quick answers about Soligo.
Is Soligo a legit company?
Yes. It is an active Florida company with an A+ BBB grade and no lawsuits we could find. Our formula rates it 60 of 100.
What are Soligo’s cancellation fees?
Its BBB complaints show disputed cancellation fees of $2,500, $3,500, $4,000 and $6,000. Check your contract for the exact amount.
Can I cancel a solar contract signed at home?
Often, yes. The FTC’s Cooling-Off Rule lets you cancel many sales made at home within 3 business days. Send written notice.
What warranty does Soligo offer?
We found none online. Its terms say warranty promises are in separate signed documents.
Who owns Soligo?
Soligo is the business name of PJWD Energy LLC, formed in Florida in November 2020.
Where does Soligo install?
Florida. Its site does not list other states.
Do Soligo reps go door to door?
Yes. Several complaints say reps kept knocking at homes with no-soliciting signs.
How many complaints does Soligo have?
Twenty in three years. Slow replies came up most, then money disputes and broken sales promises.
Sources and updates
Sources (8)
- Soligo, Homepage: home solar, battery and EV charging; ranking claims.
- Soligo, Terms: warranty and financing in separate documents; site prices are estimates; license numbers.
- Florida Division of Corporations (Sunbiz), PJWD Energy LLC: formed November 3, 2020; reinstated April 13, 2023; active.
- Federal Trade Commission, The FTC’s Cooling-Off Rule: 3 business days to cancel many home sales.
- Better Business Bureau (nonprofit), Soligo profile: A+, accredited since January 10, 2024.
- Better Business Bureau (nonprofit), Soligo complaints: 20 in three years, all read, August 2024 to August 2026.
- NABCEP, the solar certification board, Certified professionals directory: one associate credential, no installation professional.
- Florida Department of Business and Professional Regulation, License search: four Soligo-related licenses current and active through August 31, 2028, checked October 7, 2026.
Changelog · last updated October 7, 2026 · 1 update
- October 7, 2026: Published, with Soligo’s score of 60 out of 100 and a cooling-off checker.
How to cite this page: The Day Company review team, “Soligo review: a fast-growing Florida installer, and the fees to watch.,” The Day Company, updated October 7, 2026, https://theday.company/solar-reviews/soligo.
We are paid nothing by Soligo and make nothing if you hire it. Complaint details are customers’ accounts; Soligo’s replies are its own position.