Sunnova went bankrupt. Who services your system now?

Not on its own. Sunnova filed for bankruptcy on June 8, 2025, and sold nearly all of its business. On July 31, 2025, the court approved the sale to its bankruptcy lenders. SunStrong Management now services most Sunnova systems, including billing and repairs.

A group of Sunnova’s bankruptcy lenders bought nearly all of its business. The court approved the deal on July 31, 2025. SunStrong Management now runs most Sunnova accounts. It handles bills, repairs and help for systems already working. If you get a letter about your account, check it with a number you already trust.

SunStrong runs home solar systems that other companies sold. It handles billing, repairs and support for leases, loans and power deals. It took over most Sunnova accounts in 2025. It also took over about 100,000 SunPower leases after SunPower failed in 2024. In 2026, Connecticut’s attorney general opened an investigation into SunStrong after about 65 complaints.

Usually, yes. The bankruptcy didn’t cancel your contract. Keep paying under your contract until SunStrong tells you about a change in writing. Before you change where you pay, call a number from an old bill or your contract. Save every bill and letter.

For most systems, call SunStrong Management. It now handles billing, repairs and support for most Sunnova accounts. For questions about the bankruptcy case or claims, call Sunnova’s case agent, Kroll, at (888) 975-5436. Write down every call, date and ticket number.

Part warranties come from the makers, so they often still count. For promises Sunnova made in your contract, ask SunStrong what it covers. Then check the case website for how to file a claim for anything left unpaid. Save your contract and every receipt.

Start with Sunnova’s case agent, Kroll. Call (888) 975-5436 or use the case website to check deadlines and your claim status. If you paid a deposit for a home system you never got, up to $3,800 of that claim gets priority.

Sunnova said its cash and financing weren’t enough to pay its bills and run the business. In March 2025, it warned it might not survive the year. It filed for bankruptcy that June and sold its business to its lenders.

On March 3, 2025, Sunnova warned there was substantial doubt it could keep going. Its stock fell as much as 71% that day. Barron’s said the BBB also sent an alert after hundreds of complaints. It filed about three months later.

Yes. In 2024, SunStrong took over about 100,000 SunPower leases. In 2025, it took charge of most Sunnova systems too. So many SunPower and Sunnova owners now deal with the same servicer. Check your latest bill or letter for how to reach it.

Sunnova filed for Chapter 11 bankruptcy on June 8, 2025, in the U.S. Bankruptcy Court for the Southern District of Texas. The court approved selling its business on July 31, 2025, and confirmed its plan that November. Sunnova had warned in March 2025 that it might not survive the year.

A bankruptcy doesn’t cancel your loan. SunStrong services most Sunnova accounts, including loans. Check your latest statement or letter to see who services yours now. Keep paying, and call that company with any questions. Never send money to a new account before you check it.

Ask for one. A WCVB report says the Sunnova lease promises customers won’t be charged when the system is offline because of Sunnova’s fault. Write down the dates it was down, ask SunStrong for a credit in writing, and keep every reply. Our estimator above shows what to ask for.

Ask SunStrong before any roof work starts. If you lease, the panels belong to the lease owner, so they need to approve removal and reinstall. Get the plan and any costs in writing. Don’t let a roofer remove leased panels on their own.

Sunnova’s own closure page says SunStrong is working with GoodLeap to finish certain installs that were in progress. Contact SunStrong with your project details. Keep paying only what your contract requires, and get every promise in writing. Ask for a finish date.